Sr. Design Sales Consultant
Company: Kohler
Location: West Hollywood
Posted on: May 8, 2024
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Job Description:
Sr. Design Sales Consultant Work Mode: Onsite Creative.
Knowledgeable. Personable. Is this you?
Join our dynamic team of design mavens, sales professionals, and
brand champions at one of our premier KOHLER - Signature Store or
Experience Center locations. Be a key player in transforming our
customer's vision into reality, while making our stores the
ultimate destination for leading-edge kitchen and bathroom design
services. As a vital member of our team, you'll provide expert
insights and professional support in plumbing, tile, lighting, and
more, showcasing the elegance and quality synonymous with our
distinguished brands including KOHLER, KALLISTA -, ROBERN -, and
ANN SACKS -. Inspire customers through personalized design
assistance and engaging design workshops that showcase an immersive
experience with our innovative, sustainable products. Location:
KOHLER Experience Center West Hollywood, 8955 Beverly Blvd, West
Hollywood, CA 90048 Opportunity The Sr. Design Sales Consultant is
results driven and responsible for driving top-line sales through
the consistent achievement of personal sales targets and goals set
by leadership. This position is focused on the development of
relationships with trade professionals and homeowners through the
creation/development of a book of business with a focus on high
impact activities and interactions with current and potential
clients. The Sr. Design Sales Consultant is the day-to-day mentor
to the team by actively sharing best practices and industry
knowledge with all team members and ensuring elevated customer
advocacy. This role continuously brings in innovative ideas and
recommendations for process improvement, from inception to
implementation.
Specific Responsibilities Leverage Salesforce to manage customer
relationships, interactions, leads and opportunities to demonstrate
an accurate pipeline.
Develop new relationships and business for Kohler to meet and
exceed sales goals.
Conduct daily follow up with customers, quotes and leads to
generate and close business.
Engage in strategic outreach to develop and grow client
acquisition.
Network with the professional trade through involvement in
associations, meetings, and events; including in-store events.
Drive sales to meet and exceed individual and team sales plans:
Provide high quality customer service for scheduled appointments
and walk-in traffic.
Conduct daily follow-up on outstanding quotes.
Develop and execute marketing plans for current and potential
customer base.
Participate in planning and execution of in-store events.
Understands how to win as a team and brings forth a team
mentality.
Develop repeat sales, new relationships, and future business:
Create a strategic sales plan and detailed tracking of customer
interactions, quotes, and opportunities.
Conduct outside sales calls, with a focus on targeted top-selling
and high-potential accounts, marketing new and featured
products.
Follow up leads to generate new business.
Network with the professional trade through involvement in
associations, meetings, and events.
Provide prompt, friendly service to every customer that encounters
the Kohler Signature Store
Follow up on all sales to ensure customer satisfaction and
service.
Maintain a well-organized, aesthetically pleasing environment.
Understands balance between providing exceptional customer service
and doing the right thing for Kohler Co.
Drives repeat customers by going above and beyond to connect with
customers in a meaningful and personal way.
Administer sales process to ensure timely and accurate completion
of all sales.
Process quotes and sales paperwork.
Partner with Kohler Customer Care team to track orders for
customers and ensure quality service.
Continually develop sales skills and product knowledge:
Develop detailed knowledge of all product lines and features.
Brings in a continuous improvement mindset by challenging status
quo in a productive manner and making recommendations for process
improvements. Sees through recommendations from inception to
implementation.
Participate in training activities, including product knowledge
presentations and online learning, to supplement product
knowledge.
Complete training courses to continually develop and hone
presentation, negotiation and sales skills. Skills/Requirements 5+
years prior sales experience required with a track record of
meeting or exceeding sales goals, in a high-end sales/service
industry preferred. Indirect or direct prior leadership experience
preferred. Strong preference given to prior sales experience in
interior or architectural design or luxury retail sales. College
degree or certificate in architecture or interior design preferred.
Elevate your career in the world of design and join us in shaping
exceptional customer experiences! Explore exciting career
opportunities with us, including roles like Associate Design Sales
Consultant, Design Sales Consultant, Sr. Design Sales Consultant,
Assistant Retail Manager, Retail Manager, or Retail General
Manager. The hourly range for this position is $26.10 to $32.60 per
hour. The specific hourly rate offered to a candidate may be
influenced by a variety of factors including the candidate's
experience, their education, and the work location. Available
benefits include medical, dental, vision & 401k. Why Work at Kohler
Co.? Kohler Co.'s mission is to contribute to a higher level of
gracious living for those who are touched by our products and
services. We understand that it takes investment in our associates'
development to make that happen. So, we offer ongoing investment in
each individual's personal development and the opportunity to
collaborate with others across functions and roles at Kohler. In
addition to the investment in your development, Kohler offers a
benefits package including a competitive salary, health, vision,
dental, 401(k) with company matching, and more! *Important update
for candidates applying to roles within Kohler Energy, including
Power Systems, Engines, Home Energy, Kohler Uninterruptible Power,
Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to
establish Kohler Energy as a separate, independent business with
Platinum Equity as the majority investment partner. Kohler will
continue to stay invested in the Energy business following the
closing and remains committed to supporting the acceleration of
long-term growth strategies for both organizations. Talent and
operational transition plans are underway, and Kohler Co. and
Platinum Equity expect the agreement to close in the first half of
2024.Thank you for your interest in joining our growing team as we
embark on the next phase of growth! About Us Beyond the competitive
benefits and compensation, Kohler proudly offers a rich history,
steeped in creativity and a commitment to our associates and
communities. We invite you to learn more about our culture and
company at www.kohlercompany.com . It is Kohler's policy to
recruit, hire, and promote qualified personnel in all job
classifications without regard to race, creed, religion, age, sex,
sexual orientation, gender identity or expression, marital status,
national origin, disability or status as a protected veteran. If,
as an individual with a disability, you need reasonable
accommodation during the recruitment process, please contact
kohlerjobs@kohler.com . Kohler Co. is an equal
opportunity/affirmative action employer. We invite you to learn
more about equal employment opportunity by reviewing the Federal
EEO is the Law and the EEO is the Law Supplement .
Keywords: Kohler, Rosemead , Sr. Design Sales Consultant, Sales , West Hollywood, California
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