Senior Technical Training Specialist [HYBRID]

Company: Thomson Reuters Markets Espana SL.
Location: Rosemead
Posted on: June 23, 2022

Job Description:

Senior Technical Training Specialist [HYBRID] AddThis Sharing Buttons Share to Facebook Share to Twitter Share to LinkedIn Share to Email App

• Job ID: 71038213
• Job Family: Human Resources
• Location: Rosemead, CA US
• Other Locations:Job Description
  Join the Clean Energy Revolution - Become a Senior Technical Training Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job you will play a key role in the strategic direction of the HR Enterprise Learning & Development group (ELD) support of SCE training programs. You will be responsible for developing technical, systems, and power skills training. In addition you may work as part of a larger project team and work with multiple stakeholders. As part of the learning organization, this position will work with training leads, internal clients and subject matter experts to determine learning desired outcomes and learning objectives. You will also be responsible for contributing to the overall training development of new hire curricula, new technology systems or maintenance of existing systems and courses, as well as associated operational and business processes. - As a Sr Technical Training Specialist, you will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? - A day in the life-Get ready to think big, work smart and shine bright!
  • Utilize instructional design and consulting skills to conceptualize, design, and develop e-Learning, instructor-led, and blended learning training modules for the Customer Service audience.
  • Design and develop overall training curriculum. Research, design and develop technical training courses in areas governed by state/federal utility regulatory requirements. -
  • Manage multiple functional curricula including design development, improvement, and maintenance.
  • Determine instructional strategies and develop measurable objectives for designing and assessing all training deliverables.
  • Project manage including scoping and planning of learning solutions as well as collaboration with project leads, internal clients, subject matter experts, and the third-party vendor development partner(s) on the overall development of learning curricula.
  • Design and develop e-Learning from ideation through storyboarding and development as needed.
  • Design and develop instructor-led training curricula including facilitator guides, participant materials and collaborate with learning delivery for implementation.
  • Conduct job task analysis and Train the Trainer sessions.
  • Analyze, design, and develop new training curricula, participant guides, job aids, and assessments that are complex in nature. -
  • Conduct needs assessment and job/task analysis to determine scope of training.
  • Identify issues for management follow-up as needed.
  • Utilize instructional design tools such as Articulate Storyline, EnableNow, WalkMe and Microsoft Office to develop content. Qualifications
    The essentials
    • Five or more years of experience with instructional design, training, and/or learning technology.
    • Experience consulting with stakeholders to understand performance and skill gaps, determine learning solutions, and linkage to goals. The preferred -
      • Bachelor's degree or higher in instructional design, education, instructional technology, or equivalent work experience.
      • Technology Experience (i.e. EnableNow/Walkme, Successfactors).
      • SAP knowledge.
      • Utility experience.
      • Proven experience in an agile environment.
      • Technical Documentation.
      • Advanced skills/experience in instructional design practices and methodologies, including ADDIE and SAM. -
      • Experience using instructional design applications (ie. articulate rise, articulate story line, learning management system, MS Office). -
      • Ability to build relationships with a broad audience both internal and external to Southern California Edison.
      • Experience managing systems and/or technical training development programs.
      • Experience developing systems soft skills and/or technical training.
      • Experience applying adult learning theory, to include measuring outcomes of learning.
      • Advanced analytical and project management skills and have great attention to detail.
      • Ability to communicate both technical and non-technical material in a readily understandable manner
      • Able to work collaboratively with other team members
      • Strong verbal, written, and analytical skills You should know ---
        • Work Mode: When a return-to-office date has been determined, this position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage. -
        • Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more! Testing
          • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. We invite you to visit our Candidate Resource page for further information and to access information guides. For information guides , please reference test 8203. Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727. #LI-MM1

Keywords: Thomson Reuters Markets Espana SL., Rosemead , Senior Technical Training Specialist [HYBRID], IT / Software / Systems , Rosemead, California