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Legal Process Specialist

Company: Cathay General Bancorp
Location: Rosemead
Posted on: October 31, 2025

Job Description:

Under the supervision of Department Manager and following established policies and department procedures, responsible for back-office processing of legal orders and processes. Provides support for other branch related centralized operations including the following functional duties. ESSENTIAL FUNCTIONS • Accept and review subpoenas and summons; determine appropriate action, prepare client and agency written communication, if applicable, identify records requiring production and coordinate preparation of subpoena response with required documents. • Review levies and other garnishment notices, determine appropriate action, prepare client and agency written communications and handle in accordance with governing law. • Provide directions to branches regarding legal process notices, records requests, and other types of related inquiries. • Assist with retrieving statements, transaction history and transaction images from all image and report applications for subpoena production, legal orders, client requests and other research requirements. • Track research progress periodically, analyze and resolve research issues promptly and accurately; seek guidance from Department Manager when needed. • Ensure compliance with relevant policies and regulations of the bank. • Stay abreast of the latest developments in research tools and techniques. Identify areas of improvements and make recommendations to Department Manager. • Perform other functions that the Department Manager may deem appropriate and necessary. QUALIFICATIONS Education: • High School Graduate with some college classes preferred. Experience • Minimum 1 year of experience in branch support operations. Skills/Ability • Strong organization and planning skills – can complete work in an efficient, timely and proactive manner, and be productive under demanding and challenging circumstances. • Handle multiple activities and prioritize work. • Strong interpersonal skills – can effectively build rapport, develop, and maintain relationships. • Convey a sense of pride in their work and the results attained. • Is self-motivated and acts without being prompted by others. • Sufficient knowledge of banking applications and Microsoft Office (Word, Excel, Outlook). • Ability to work overtime, which may be required depending on business needs.

Keywords: Cathay General Bancorp, Rosemead , Legal Process Specialist, Legal , Rosemead, California


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