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Accounts Receivable Senior Support

Company: Thomson Reuters Markets Espana SL.
Location: Rosemead
Posted on: May 3, 2021

Job Description:

We recognize this is a difficult time for many. At Edison, we are doing our part to provide support in these challenging times to safeguard our employees, communities, customers and candidates. Due to evolving changes related to the COVID-19 situation, we're exploring alternative ways to safely continue the recruitment and hiring process. As a result, you may be asked to leverage digital tools such as video interviewing and/or other formats. Should you advance through the recruitment and hiring process, instructions will be provided by our Human Resources team. We appreciate your patience and continued interest in careers with Edison.Accounts Receivable Senior SupportJob ID: 71033410Job Family: Finance / AccountingLocation: Rosemead, CA USJob DescriptionJoin the Clean Energy RevolutionBecome an Accounts Receivable Senior Support at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll work as part of the Remittance Processing & Support Department within SCE's Controller Organization. You will be responsible for processing mail-in payments received, forwarding deposits to the bank in a timely manner, apply payment corrections/adjustments to customer accounts and resolving payment processing issues involving internal partners and customers.As an Accounts Receivable Senior Support, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?A day in the life - Get ready to think big, work smart and shine bright!Conduct research to find the correct customer account, debit customer accounts for various reasons and where appropriate initiate a transfer from unmatched payments.Summarize and reconcile previous day payments received and items processed between SAP Industry Specific for Utilities (ISU) and Customer Service System (CSS).Consult/collaborate with internal departments (e.g. Customer Service, Information Technology, Law, Consumer Affairs, etc...) and customers to resolve payment processing issues.Operating high and/or low speed mail extraction/imaging equipment to remove mail-in payments from envelopes and image the contents.Perform keying/data entry, balancing and research necessary to resolve exception payments.Perform other related activities including, but not limited to, filing, overseeing check destruction, handling correspondence, and returning incomplete payments via mail.Make quick decisions consistent with training while extracting mail or keying exceptions in order to process a high volume of payments daily.Accurately process payments to avoid errors and the associated customer impact.Completing tasks independently with limited supervision.Performing other responsibilities and duties as assigned.QualificationsThe essentialsTwo or more years of experience extracting and/or processing payments in an automated lockbox environment.Experience performing data entry in a 10 key by touch format.Experience with exception processing utilizing BancTec Pay Courier system or comparable remittance processing system.Experience with extraction/imaging processing on OPEX and/or 7200 equipment or comparable equipment.The preferredKnowledge of CSS transactional activity.Experience investigating/following-up on remittance processing issues impacting customers and key partners.Five or more years of experience extracting and/or processing payments in an automated lockbox environment.Proficiency using Microsoft Word and Excel.Experience with SAP, Oracle, or similar enterprise software.You should knowVisit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Please access our Information Guides , to reference Edison Individual Contributor Workstyles test 8203 and BCAB test 5206. Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-LH1Edison/Southern California Edison (SCE) is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national original, age, disability, protected veteran status or any other protected status. EEO is the Law /Pay Transparency . Edison/SCE participates in: E-Verify Program (English and Spanish ) | Right to Work program (English and Spanish ). Applicants have rights under Employment Laws .If you require special assistance or accommodation while seeking employment with Southern California Edison, please contact Human Resources at (833) 343-0727 or (800) 352-8580 (Telecommunications device for the hearing impaired - TTY).Please be aware of scammers posing as recruiters or employers, using reputable company names with the intention to collect confidential and/or financial information. If you receive an unsolicited or suspicious job offer or application that claims to be from Edison International or Southern California Edison, please report it to our security team at (626) 815-5611.Edison Energy and its subsidiaries are not the same company as Southern California Edison, the utility, and they are not regulated by the California Public Utilities Commission.SDL2017

Keywords: Thomson Reuters Markets Espana SL., Rosemead , Accounts Receivable Senior Support, Other , Rosemead, California

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