At Panda, we all share a common mission: "Deliver exceptional
Asian dining experiences by building an organization where people
are inspired to better their lives." We invest in our people
because great people run great operations that will exceed our
guests' expectations. Talk to any of our associates and you will
experience a culture dedicated to its mission and our five
fundamental values- Proactive, Respect/Win-Win, Growth, Great
Operations, and Giving.
Panda Restaurant Group includes the original Panda Inn fine
dining restaurants, Panda Express, our Gourmet Chinese food concept
served in a fast casual environment, and Hibachi San, our Japanese
grill concept. The family owned and operated company is still run
by founders Andrew and Peggy Cherng.
Panda offers competitive benefits and rewarding opportunities,
from entry-level positions to management. We have restaurant
positions available nationwide and support center positions in
Rosemead, CA. Come join the nation's largest and fastest growing
Asian restaurant company.
Summary of Job Scope and Expectations:
The L&D Instructional Design Administrator position is
responsible for working with Subject Matter Experts on creating
instructional materials and course design and on enhancing existing
courses based on feedback from participants. This position also
oversees University of Panda course administration, prepares GO
scorecards for senior leadership, and co-facilitates small group
The essential functions in this job description are not
all-inclusive of this job's duties and responsibilities. Reliable
and dependable attendance is required.
- Works with Subject Matter Experts on creating instructional
materials and course design and on enhancing existing courses based
on feedback from participants. Collects input from SMEs on
potential changes to training courses.
- Oversees all UOP course administration, including selection and
assignment of facilitators to conduct training and coordination of
scheduling and promotion of learning sessions; captures participant
feedback and records participation in courses in the Plateau
- Prepares GO scorecard to inform senior leadership of
associates' cumulative participation and achievement, including GO
course scores. Provides Operations leadership with information on
their associates' progression through the GO courses and their
- Co-facilitates small group training sessions for
- Processes invoices for Learning and Development and tracks
spending versus budget for Director of Learning & Development.
Processes and tracks training bonuses.
- Oversees administrative support to the Learning & Development
programs, coordinating GO classes at the Support Center, scheduling
guest facilitators, and coordinating GO training agendas and
logistics. Handles registration for GO classes.
- Bachelor's degree in business administration, hospitality, or
- Minimum three years of experience in Learning & Development
and/or Operations, preferably in a retail/hospitality operations
- Successful completion of annual store training.
Panda Restaurant Group's culture is strongly guided by our
Mission and Values, highlighted on the Panda websites. We recommend
all interested candidates become familiar with our Mission and
Values, as well as the principles of The Seven Habits of Highly
Effective People, by Stephen Covey.
Panda Restaurant Group, Inc. is an Equal Opportunity