Service Extender - Bilingual English and Mandarin or Cantonese or Vietnamese

Company: Pacific Clinics
Location: Rosemead
Posted on: May 14, 2022

Job Description:

Who We Serve:Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California.Who We Are:Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura.POSITION SUMMARY:Under the general supervision of the Program Director of the Older Adult Field Capable Clinical Services Program provides non-billable peer-to-peer support to Program clients as requested by Program Director or designee. Such activities may include friendly visitor, telephone reassurance, accompanying consumer to appointments or activities in the community, interpreter services and similar activities when other resources are not available.ESSENTIAL DUTIES AND RESPONSIBILITIES:Works actively within a multi-disciplinary program environment to develop and deliver peer-to-peer support for Program clients.Under direct supervision, works actively with the Program team to develop strategies for outreach to clients who tend to isolate themselves.Under direct supervision, provides supportive assistance to, and modeling of self-efficacy with the client to help him/her obtain and keep housing, health care, SSI, Social Security and other benefits, as appropriate.Under direct supervision, provides supportive assistance to, and modeling of self-advocacy with the client to help him/her research and access needed and desired community resources.Encourages and supports client's skills and talents.Works cooperatively with others to assure the smooth and seamless delivery of comprehensive services to members.Under direct supervision, completes documentation and other paperwork in a timely and accurate manner and in accordance with MHA standards and funding source requirements.Maintains compliance standards in accordance with HIPAA, State, County, and Agency guidelines to ensure client confidentiality, protected health information (PHI) and quality of care.Attends and participates in staff meetings to provide input towards program development and staff training, and greater understanding of consumers' issues and needs.Reports to work on time and maintains reliable and regular attendance.Models Pacific Clinics' approach, mission and core values in all communication and correspondence.Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.Performs other duties as requested.EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:High school diploma or GED preferred.Position is reserved for an individual who has been functionally disabled by a psychiatric illness for at least six (6) months during his/her adult life. If a dually diagnosed mental health consumer, must be more than one year in recovery.Basic typing and computer/word processing skills.Flexible work schedule to include occasional evenings, weekends and holidays.Knowledge of local community resources.Ability to communicate effectivelyMust possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy (if driving two more times per week on company business) OR if driving is not required, demonstrated ability to use public transportation, if applicable.PHYSICAL DEMANDS:While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Keywords: Pacific Clinics, Rosemead , Service Extender - Bilingual English and Mandarin or Cantonese or Vietnamese, Other , Rosemead, California