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Sr. Operations Specialist

Company: Cathay Bank
Location: Rosemead
Posted on: November 21, 2022

Job Description:

People Drive Our SuccessAre you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.We offer a competitive benefits package and comprehensive training programs so you can focus on your long-term professional career and your next steps at Cathay Bank. Apply today!What our team members are saying:Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.comGENERAL SUMMARYUnder some supervision and following established policies and procedures, provides senior level back-office internal and external support for performing regulatory-related functions, including government reporting, multi-state dormant/escheat, ACH processing and IRA deposit account processing in accordance with governing regulations and laws. ESSENTIAL FUNCTIONSProcess and provide oversight for ACH exceptions, stop payment requests, unauthorized transaction claims and ACH origination research. Coordinate remediation with branches, departments, and external banks, as needed. Responsible for compliance with state dormant and escheat regulatory functions for deposit accounts, deposit and lending bank checks and safe deposit boxes. Process Reg O system maintenance and account reviews, update and validate system records, and provide applicable notice of overdraft status. Responsible for performing annual W-8 and W-9 certifications, B-Notice and C-Notice processing and W-8 BEN-E reviews for compliance with IRS regulations, including form and/or response reviews, and follow up with branches and departments for corrections and form completion integrity.Review deposit reports for IRS regulatory reporting accuracy, coordinate corrective action with branches and process required system updates.Responsible for IRA branch regulatory support, central IRA transaction and new account integrity reviews, and general regulatory and processing guidance for branches. Review and process daily deposit service request workflow and privacy opt out requests. Serve as a contact point for branches needing operational assistance and guidance related to assigned unit responsibilities.Responsible for writing, revising, and maintaining updated desktop procedures and providing guidance and support for published procedures related to department functions.Coordinate updating, printing and distribution of Authorized Signature Book.Assist with ordering and maintaining supplies on behalf of Operations Administration.QUALIFICATIONSEducation: Associate's degree preferred or equivalent banking experience in a related field required. Experience: Minimum of 4 or more years of experience in branch or back-office operations/banking operations. Skills/Ability: PC literate. Ability to organize and prioritize work and meet deadlines. Strong analytical, critical thinking and independent problem-solving skills. Good oral, written and interpersonal communication skills. Demonstrated knowledge of state and federal regulations pertaining to the position, including Reg E, NACHA rules, State Unclaimed Property laws, FATCA, and Right to Financial Privacy. Bilingual English/Mandarin or Cantonese a plus. Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.Cathay Bank is an equal opportunity employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.Cathay Bank endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Click here to view the EEO is the Law poster in English. Poster-EnglishClick here to view the EEO is the Law supplement in English.Supplement-EnglishClic aqu-- para ver la EEO es la Ley p--ster en espa--ol. Poster-Spanish Clic aqu-- para ver la EEO es la Ley suplemento en espa--ol.Supplement-Spanish??????EEO????????Poster-Chinese??????EEO???????????"Supplement-ChineseApply Now

Keywords: Cathay Bank, Rosemead , Sr. Operations Specialist, Other , Rosemead, California

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