Clerk (Bilingual Cantonese or Mandarin and English)
Company: Pacific Clinics
Location: Rosemead
Posted on: March 18, 2023
|
|
Job Description:
Minimum Starting Rate: $16.11 per hour
Bilingual English/Chinese (Mandarin or Cantonese) Required
Who We Serve:
Pacific Clinics serves children, transitional age youth, families,
adults, and older adults. We offer a full range of mental and
behavioral health services, foster care and social services,
housing, continuing adult education and early childhood education
programs to Medi-Cal eligible individuals and families. Our diverse
staff provides culturally and linguistically relevant services in
over 22 languages to our region's culturally and ethnically diverse
populations. We provide services in 18 counties across
California.
Who We Are:
Pacific Clinics is California's largest community-based nonprofit
provider of behavioral and mental health services and supports. Its
team of more than 2,000 employees speak 22 languages and are
dedicated to offering hope and unlocking the full potential of
individuals and families through culturally-responsive,
trauma-informed, research-based services for individuals and
families from birth to older adults. The agency offers services in
18 counties including Alameda, Contra Costa, Fresno, Kings, Los
Angeles, Madera, Orange, Placer, Riverside, Sacramento, San
Bernardino, San Francisco, Santa Clara, Solano, Stanislaus,
Stockton, Tulare and Ventura.
What We Offer
* Pay Range: $16.11 per hour. Actual offers will be determined by
the candidate's creditable years of experience in conjunction with
internal equity considerations and based on the organization's
current compensation practices
* We Offer Medical, Dental & Vision benefits, retirement options,
Flex Spending, EAP, and more!
* Employee engagement and advocacy opportunities to advance our
justice, equity, diversity, and inclusion agenda across our Agency
and throughout the communities we serve.
POSITION SUMMARY:
This position provides program and site support in compiling,
filing, and maintenance of client records / charts in a secured,
confidential manner; processes all requests for release of
information from client charts; meet and greet clients and act as
front office personnel. Other administrative duties include
photocopying, mailroom activities, and all telephone switchboard
activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Compiles and maintains clients' charts. Performs clerical tasks
related to the maintenance of all client medical records.
* Protects the security of clients' charts to ensure that
confidentiality is maintained.
* Pulls consumer records for daily appointments, returning records
and files to their proper file location.
* Files items sequentially in client chart according to established
filing system accurately and promptly.
* Maintains all charts in such a way that authorized staff can
easily locate items.
* Processes all release of information requests in a timely and
efficient manner ensuring that all releases of information are in
compliance with the request, authorization, clinic policy and HIPAA
regulations.
* Uses the Clinics' record storage procedures, input indexing data
into the authorized record storage and retrieval system in a timely
and accurate manner.
* Prepares charts for transfer to storage following Clinics
procedures.
* Meets and greets clients, schedules their appointments with their
doctors, and keeps track of all appointments and follow-up.
* Maintains client financial folders up to date and file medical
eligibility. Enters prescriptions into PAT's system.
* Provides clerical support services to clinical staff.
* Assists in the completion of intake paperwork for new clients
including assisting new intakes with their financials.
* Processes and distributes all incoming and outgoing clinic mail
daily.
* Functions as part of an Agency support services team and provides
clerical support coverage at other programs and locations as
requested.
EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS
* High school diploma or general education degree (GED); or related
experience and/or training; or equivalent combination of education
and experience.
* Demonstrated computer skills and working knowledge of Office
applications to be able to do light data entry.
* Basic knowledge of general computer equipment (keyboard, monitor
and printer features).Excellent customer service skills.
* Display good written and communication skills.
* Ability to handle multi-lined telephone system.
* Bilingual in site specific language preferred.
* Must possess a valid California driver's license and maintain an
insurable driving record under the Clinics' liability policy (if
driving two or more times per week on company business) OR if
driving is not required, demonstrated ability to use public
transportation or other means to travel between sites, if
requested.
* Must pass Department of Justice (DOJ), Federal Bureau of
Investigations (FBI), background clearance.
* Must possess a valid California driver's license and maintain an
insurable driving record under the Clinics' liability policy.
*
------------------------------------------------------------------
We comply with Assembly Bill AB1933, candidates are required to
show proof of full vaccination (including Booster) to begin work.
Candidates who are partially vaccinated, cannot begin work until
they are fully vaccinated and waited fourteen days post second
vaccine. Requests for Medical and Religious exemptions may be
submitted post offer for consideration.
Unvaccinated May Not begin work until:
* Received one Johnson & Johnson or two Pfizer or Moderna and
waited 14 days past the last vaccine.
* Pfizer second dose - taken after 21 days = can start after 35
days from 1st dose
* Moderna second dose - taken after 28 days after first dose = can
start work after 42 days from 1st dose.
Qualified applican
Keywords: Pacific Clinics, Rosemead , Clerk (Bilingual Cantonese or Mandarin and English), Other , Rosemead, California
Click
here to apply!
|