Business Analyst (Hybrid)

Company: Culturetech Solutions
Location: Rosemead
Posted on: May 14, 2022

Job Description:

Job Description Culturetech Solutions is a people-oriented boutique information technology services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy individuals with entrepreneurial spirit and team values. We are collaborators internally and externally whose primary goal is to integrate you into the organizational culture of our top clients. Culturetech adopts an open philosophy and knowledge sharing working environment in all that we do. We look forward to the opportunity to work with you and thank you for your interest. Title: Business Analyst Duration: Direct Hire Location: Remote 3 days, Onsite 2 days Start Date: Immediate Benefits: Medical, Dental, PTO/Vacation Plus Salary $75k - $79k salary The Business Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in business application support, knowledge of system interdependencies, and understanding of data sets. RESPONSIBILITIES / ESSENTIAL FUNCTIONS: Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure. Collaborate with other areas within the IT department to fulfill business requests. Perform application system maintenance such as installations, upgrades, and patching. Analyze business and system processes to identify areas of improvement opportunities. Resolve and fulfill requests compliant to established Service Level Agreements. Regularly review system bulletins to ensure issues are identified, addressed, and communicated to appropriate parties timely. Build strong customer service relationships across various levels of the organization. Ensure systems are secure through implementation of best practices and procedures, in accordance with FFIEC guidelines. Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow. Maintain application system support documentation on a regular basis. Participate and contribute to scheduled Disaster Recovery exercises. Take ownership of maintaining recurring System State updates; ensure that documentation kept are accurate and concise REQUIREMENTS / QUALIFICATIONS: Education: BS Computer Science/Engineering or equivalent work experience. Experience: 5 years in applications support position. Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred. Experience with PC, Microsoft office suite, business applications, vendor applications, and vendor management. Experience in disaster recovery/application backup concepts and methods Skills/Ability: Logical thinker with excellent communications and problem solving skills. Ability to respond and reprioritize quickly to unexpected situations and initiate corrective action quickly. Must be detail oriented and possess strong written and verbal communication skills. Proven capability to effectively interface with dynamic development teams. Strong ability to multitask and be proactive. Ability to work independently with minimal instructions. Customer-centric mindset. Thank you for your interest in this opportunity. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Thank you for your interest in this opportunity. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Company Description Culturetech Solutions is a people-oriented boutique information technology services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy individuals with entrepreneurial spirit and team values. We are collaborators internally and externally whose primary goal is to integrate you into the organizational culture of our top clients. Culturetech adopts an open philosophy and knowledge sharing working environment in all that we do. We look forward to the opportunity to work with you and thank you for your interest.

Keywords: Culturetech Solutions, Rosemead , Business Analyst (Hybrid), Professions , Rosemead, California